Voicemail

Retrieve and manage your voicemail messages.

 

 

 

Listen to voicemail

 

  1. New voicemails are indicated with badge notification

  2. Click the Voicemail icon to access the Inbox

  3. Press Play to listen to the message through PC speakers

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  5. Control playback by toggling Play button in player to show Pause control

  6. Control volume by hovering over Speaker icon and adjusting slider

 

TIP You can download a copy of a message to your PC by pressing vertical ellipsis in Voicemail Player and selecting Download.

 

Options

 

  1. Press horizontal ellipsis beside Play icon to display ClosedVoicemail options menu

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  3. Play via phone streams message audio via your default Device

  4. Dial automatically rings back the caller if their Caller ID appears in the Closedmessage information

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    TIP Durations to keep messages before system purge are Saved: 10 days Deleted: 3 days and apply to all users. Contact your IPFX Administrator to discuss increasing or decreasing the default.

 

Record Greeting

 

To record your voicemail greeting:

 

  1. Press the Presence button from Ribbon

  2. Press drop-down and select Manage Greetings

  3. From Name and Default Greeting link, press record icons and follow prompts
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  5. Your phone will automatically ring, answer and play Recording Menu

  6. Menu keypress options are 1: Listen to message 2: Record voice # (Hash key): Save recording

  7. Press to save

 

 

 

 

 

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