Voicemail
Retrieve and manage your voicemail messages.
Listen to voicemail
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New voicemails are indicated with badge notification
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Click the Voicemail icon to access the Inbox
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Press Play to listen to the message through PC speakers
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Control playback by toggling Play button in player to show Pause control
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Control volume by hovering over Speaker icon and adjusting slider
TIP You can download a copy of a message to your PC by pressing vertical ellipsis in Voicemail Player and selecting Download.
Options
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Press horizontal ellipsis beside Play icon to display Voicemail options menu
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Play via phone streams message audio via your default Device
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Dial automatically rings back the caller if their Caller ID appears in the message information
TIP Durations to keep messages before system purge are Saved: 10 days Deleted: 3 days and apply to all users. Contact your IPFX Administrator to discuss increasing or decreasing the default.
Record Greeting
To record your voicemail greeting:
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Press the Presence button from Ribbon
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Press drop-down and select Manage Greetings
- From Name and Default Greeting link, press record icons and follow prompts
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Your phone will automatically ring, answer and play Recording Menu
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Menu keypress options are 1: Listen to message 2: Record voice # (Hash key): Save recording
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Press to save
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